NHTSA Complaint #10892491 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10892491
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	April 1, 2014
Date Filed	August 2, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE DOES NOT SHIFT GEARS PROPERLY BOTH ON CITY STREETS AND HIGHWAY. OFTEN SLAMS INTO NEXT GEAR AT UNEXPECTED TIMES OR NOT AT ALL. ON THE HIGHWAY WHEN TRYING TO ACCELERATE PAST A CAR THERE WAS ABSOLUTELY NO PICK UP, THE CAR DID NOT EVEN GO. IT HAS EVEN CAUSED THE CAR TO JUMP FORWARD AFTER BREAKING AND COMING TO A COMPLETE STOP. THIS HAS ALL BEEN HAPPENING CONTINUOUSLY SINCE PURCHASING THE CAR. I WAS INITIALLY TOLD IT WAS A SOFTWARE ISSUE BUT NO UPDATES HAVE SEEMED TO FIX THE ISSUES AND IT JUST CONTINUES TO GET WORSE, I'M SCARED FOR MY SAFETY.

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