NHTSA Complaint #10892334 — 2011 HYUNDAI SONATA SERVICE BRAKES

Complaint Details

ODI Number	10892334
Vehicle	2011 HYUNDAI SONATA
Component	SERVICE BRAKES
Date of Incident	October 1, 2015
Date Filed	August 2, 2016
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

A LITTLE OVER A YEAR AGO I WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND MY STEERING WHEEL STARTED TO ACT WEIRD. IT SEEMED LOOSE LIKE SOMEONE REMOVED A COMPONENT. I STATED TO THE DEALERSHIP WHAT OCCURED AND THEY WANTED TO CHARGE ME $500+ TO GET IT REPAIRED. THEY STATED IT WASN'T COVERED UNDER MY WARRANTY. . I TOLD THEM THE ISSUE DIDNT OCCUR UNTIL I BROUGHT THE VEHICLE IN. I AM A MOTHER OF TWO INFANTS WHO COULD NOT AFFORD A REPAIR LIKE THAT. I BOUGHT THE HYUNDAI BECAUSE OF ITS SAFETY FEATURES AND GAS MILEAGE SO FAR EVERYTHING HAS BEEN A LIE ABOUT THIS VEHICLE. I HATE DRIVING IT . THERE HAVE BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS VEHICLE AND I FEAR THE SAFETY OF ME AND MY CHILDREN. THE STEERING WHEEL IS SO BAD THAT MY ENTIRE CAR RATTLES AND SHAKES WHENEVER I GET ON THE HIGHWAY. NOW THERE'S ANOTHER RECALL ON THIS VEHICLE FOR THE SAME ISSUE I TOLD THE DEALERSHIP. I WANT OUT OF THIS VEHICLE AND INTO SOMETHING SAFER FOR MY CHILDREN. THEY STILL HAVEN'T MAILED ME THE CAMPAIGN TO GET MY ENGINE CHECKED. THIS RECALL WAS IN NOVEMBER 2015. HYUNDAI JUST NEEDS TO REIMBURSE EVERYONE AND TAKE THESE VEHICLES OFF THE ROAD. THEY ARE LEMONS.

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