NHTSA Complaint #10892093 — 2008 HONDA CR-V

TL* THE CONTACT OWNS A 2008 HONDA CR-V. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD CLICKING NOISE SOUNDED AND THE FRONT PASSENGER SIDE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE FRONT DRIVER'S SIDE POWER DOOR LOCK; HOWEVER, AFTER THE VEHICLE WAS SERVICED, A FAILURE OCCURRED WITH THE FRONT PASSENGER SIDE POWER DOOR LOCK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE POWER DOOR LOCK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.