NHTSA Complaint #10891719 — 2007 MERCURY MARINER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10891719
Vehicle	2007 MERCURY MARINER HYBRID
Component	SERVICE BRAKES
Date of Incident	July 29, 2016
Date Filed	July 29, 2016
Mileage	94,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). ON SEVERAL OCCASIONS WHILE DRIVING, THE BRAKE PEDAL WILL TRAVEL TO THE FLOOR WHILE TRYING TO BRAKE RESULTING IN NO BRAKING ACTION (IE., VEHICLE NOT SLOWING). THIS MIGHT HAPPEN FOR ONE OR TWO PEDAL DEPRESSIONS BEFORE THERE IS ANY SLOWING OF THE VEHICLE. THIS PROBLEM HAS PLACED ME IN SITUATIONS WHERE I HAVE TO TAKE EVASIVE ACTION TO NOT HIT A VEHICLE IN FRONT OF ME, OR TRAVELING INTO A CONTROLLED (WITH STOP SIGNS) INTERSECTION. BELOW THERE IS A SPACE TO SPECIFY 'WHEN DID THIS HAPPEN.' I AM INPUTTING THE MOST RECENT DATE OF THIS PROBLEM, BUT IT HAS HAPPENED AT LEAST TEN TIMES BEFORE THIS.

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