NHTSA Complaint #10672925 — 2007 MERCURY MARINER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10672925
Vehicle	2007 MERCURY MARINER HYBRID
Component	SERVICE BRAKES
Date of Incident	January 14, 2015
Date Filed	January 16, 2015
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING POWER I HAD TO SWERVE ONTO A SHOULDER TO AVOID COLLIDING WITH THE CAR IN FRONT OF ME AS MY CAR GRADUALLY SLOWED DOWN. I ENDED UP IN A TURN LANE WHICH THANKFULLY WAS CLEAR AT THE TIME. I WOULD ESTIMATE THAT MY CAR REQUIRED AND EXTRA 5 TO 6 VEHICLE LENGTHS TO STOP. HAD THE TURNING LANE BEEN OCCUPIED A SIGNIFICANT COLLISION WOULD HAD ENSUED. VERY FRIGHTENING ESPECIALLY WITH MY SON IN THE CAR! I AM VERY UPSET TO SEE THAT THERE EXISTS A TECHNICAL SERVICE BULLETIN ON THE DEFECTIVE AND DANGEROUS HYDRAULIC CONTROL UNIT. THERE NEEDS TO BE A RECALL TO FIX THIS. *TR

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