NHTSA Complaint #10891619 — 2005 KIA SORENTO

ON 07/14/16 I TRIED TO START MY VEHICLE. IT DID NOT START SO I CALLED A TOW TRUCK TO GIVE ME KICK START. THE ENGINE STARTED AND THE BATTERY LIGHT CAME ON, THIS IS THE FIRST TIME IT HAD. TWO DRIVER TOLD ME TO TAKE IT AND GET THE BATTERY CHECKED OUT IT JUST DIDN'T SEEM RIGHT TO HIM. SO I DID AND THAT IS WHEN I FOUND OUT THE I HAD A BLOWN HEAD GASKET AND UPON FURTHER INVESTIGATION THEY FOUND THAT THE COOLANT GOT INTO THE ENGINE AND TWO OF THE PISTONS WERE GONE AND THE INTERIOR WALL OF THE ENGINE WAS SCORCHED BADLY. THIS VEHICLE HAS BEEN TAKEN CARE OF I LOVED IT AND MADE SURE I FOLLOWED ALL THE REQUIREMENTS BU KIA TO KEEP THIS CAR RUNNING. WITH SUCH LITTLE MILES THIS SHOULD OF NEVER HAPPENED. IN MY INVESTIGATION, I FOUND SIMILAR REPORTS REGARDING KIA SORENTO'S AND ENGINE PROBLEMS. I HAVE BEEN IN CONTACT WITH KIA BUT THEY HAVE NOT MADE ANY GESTURES TO HELP ME. I DO NOT HAVE MONEY TO GET A NEW CAR AND THIS WAS MY TRANSPORTATION TO DRIVE ABOUT 2HRS TO HELP MY 93 1/2 YR OLD MOTHER. NOW I CAN'T DO THAT. I LOVED THIS CAR AND CAN NOT BELIEVE THAT KIA WILL NOT HELP. I HAVE HAD TO RENT A CAR FOR 2 DAYS, TAKE A TAXI AND DEPEND ON OTHERS IN MY TIME OF NEED.