NHTSA Complaint #10888794 — 2004 LEXUS RX

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10888794
Vehicle	2004 LEXUS RX
Component	STRUCTURE
Date of Incident	July 1, 2013
Date Filed	July 26, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED. THIS HAS BEEN A PROBLEM FOR A FEW YEARS NOW BUT LATELY IT HAS GOTTEN MUCH WORSE IN THE AREA OF THE AIRBAG. LEXUS ACKNOWLEDGES THE PROBLEM BUT THEY SAY IT COULD BE SEVERAL MORE MONTHS OR EVEN YEARS BEFORE THEY HAVE ENOUGH REPLACEMENT DASHBOARDS. I BELIEVE MY DASHBOARD IS MORE OF A SAFETY ISSUE THAN JUST COSMETIC. UNABLE TO ATTACH PHOTOS BUT COULD EMAIL THEM TO YOU IF AN EMAIL ADDRESS IS PROVIDED. *TR

Related Complaints for the 2004 LEXUS RX

Other STRUCTURE Complaints

#10676334 — January 18, 2015 — MELTING DASHBOARD. *TR

#10654300 — November 12, 2014 — UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED...

#10637731 — September 20, 2014 — OUR 2004 RDX, EXTREMELY LOW MILES, ALWAYS GARAGED, MINT CONDITION, HAS A DASH THAT HAS CRACKED ALL THE WAY AROUND AND...

#10627867 — August 24, 2014 — I PURCHASED MY 2ND LEXUS IN 2011; BY 2012 THE DASHBOARD WAS CRACKING, AND IN 2014 THE DASHBOARD MELTED. I REPORTED T...

#10615083 — July 21, 2014 — THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. ...

Recent Complaints for the 2004 LEXUS RX

#11702447 — AIR BAGS — December 2, 2025 — Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air b...

#11702447 — UNKNOWN OR OTHER — December 2, 2025 — Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air b...

#11560594 — EXTERIOR LIGHTING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — STEERING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — VEHICLE SPEED CONTROL — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.