NHTSA Complaint #10637731 — 2004 LEXUS RX

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10637731
Vehicle	2004 LEXUS RX
Component	STRUCTURE
Date of Incident	September 1, 2011
Date Filed	September 20, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OUR 2004 RDX, EXTREMELY LOW MILES, ALWAYS GARAGED, MINT CONDITION, HAS A DASH THAT HAS CRACKED ALL THE WAY AROUND AND IS BEGINNING TO EXTEND TOWARD THE MIDDLE. WHEN I WENT TO THE LOCAL LEXUS SERVICE DEPARTMENT SEVERAL YEARS AGO, THEY TOLD ME "LEATHER ALWAYS DOES THAT". STUPID ASS. I HAVE SINCE LEARNED THAT MANY OTHERS HAVE THIS ISSUE. I THOUGHT LEXUS QUALITY WAS BETTER, BUT IT'S THE SERVICE THAT IS APPALLING! WE WERE OFFERED A 25% COURTESY ASSISTANCE. *TR

Related Complaints for the 2004 LEXUS RX

Other STRUCTURE Complaints

#10888794 — July 26, 2016 — I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED....

#10676334 — January 18, 2015 — MELTING DASHBOARD. *TR

#10654300 — November 12, 2014 — UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED...

#10627867 — August 24, 2014 — I PURCHASED MY 2ND LEXUS IN 2011; BY 2012 THE DASHBOARD WAS CRACKING, AND IN 2014 THE DASHBOARD MELTED. I REPORTED T...

#10615083 — July 21, 2014 — THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. ...

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#11560594 — EXTERIOR LIGHTING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — STEERING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — VEHICLE SPEED CONTROL — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.