NHTSA Complaint #10888616 — 2011 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10888616
Vehicle	2011 DODGE RAM 3500
Component	STEERING
Date of Incident	July 18, 2016
Date Filed	July 26, 2016
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT THE TIE ROD AND BALL STUD FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE REVERSING AT APPROXIMATELY 5 MPH AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD POP NOISE AND OBSERVED THAT THE TIE ROD FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

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