NHTSA Complaint #10888545 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10888545
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	July 25, 2016
Date Filed	July 26, 2016
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY REAR DRIVER SIDE DOOR LATCH IS NOT CATCHING. I WAS DRIVING LESS THAN 25 MPH AND THE DOOR FLUNG OPEN WITH A 7 YEAR OLD CHILD IN THE BACK SEAT. I HAVE ATTEMPTED TO CLOSE THE DOOR AND IT HAS NOT CLOSED. I CALLED TO SEE IF THIS WAS COVERED UNDER THE RECALL AND THE FORD CUSTOMER SERVICE REP STATES THAT MY CAR WAS NOT BUILT IN THE FORD PLANT WITH THE RECALL. THIS IS A CONCERN OF MINE BECAUSE NO MATTER WHAT PLANT MY CAR WAS BUILT IN NO MATTER WHAT PLANT IT SHOULD BE COVERED. THIS IS CLEARLY A PART DEFECT CONCERN.

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