NHTSA Complaint #10887939 — 2001 TOYOTA TUNDRA

THERE WAS A RECALL ON 2000- 2003 TUNDRA FRAMES & BRAKE LINES I CONTACTED TOYOTA THAT FRAME WAS RUSTED & UNSAFE . TOYOTA FIRST ASKED IF I WANTED A BUY BACK OR A REPLACEMENT ON FRAME OF TRUCK . I ASKED FOR FURTHER DETAILS ON BOTH , THEY TAKE ALL MY INFORMATION & OPENED A CASE WITH # [XXX] THEY INFORMED ME A CASE MANAGER WOULD BE IN CONTACT WITH ME . WITHIN 72 HOURS I WAS CONTACTED BY CASE MANAGER [XXX] CAPTAIN WHO INFORMED ME THAT THE FRAME WAS TREATED WITH CORROSION RESISTANT COMPOUND & THERE WAS NOTHING ELSE TOYOTA WOULD DO FOR ME . I DON'T UNDERSTAND HOW THEY CAN SAY THEY TREATED THE FRAME & ITS ROTTED OUT ! THERE IS NO RUST ON ANY OF THE BODY PARTS OF THIS TRUCK . NOW I HAVE A TRUCK WITH A GOOD BODY , MOTOR , & TRANS THAT IS NOT SAFE TO DRIVE CAUSE THE FRAME IS ROTTED OUT . I DID FORGET TO ASK TOYOTA IF THEY WOULD REIMBURSE ME FOR THE BRAKE LINES I PAID TO HAVE REPLACED EVEN THOUGH THEY WERE ON RECALL ALSO . I HOPE WITH THE HELP OF NHTSA THAT TOYOTA WILL HAVE TO HONOR THE RECALL ON MY TRUCK . THANK YOU FOR YOUR HELP IN THIS MATTER . SINCERELY [XXX]EMAIL [XXX] PH # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR