NHTSA Complaint #10887803 — 2013 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10887803
Vehicle	2013 FORD F-350
Component	ENGINE
Date of Incident	July 15, 2016
Date Filed	July 22, 2016
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TRUCK WAS IDLING THEN STOPPED AND ENGINE SHUT DOWN. TRUCK WAS TOWED TO DEALER. DIAGNOSIS WAS FAILED HIGH PRESSURE FUEL PUMP DUE TO METAL SHAVINGS. NO KNOWN ISSUES WITH POOR FUEL. FUEL FILTERS CHANGED REGULARLY. NO "WATER IN FUEL" WARNING LIGHTS. NO ISSUES WITH VEHICLE HEALTH REPORT DONE 1 DAY EARLIER. 65,000 MILES. FORD COMPANY WILL NOT WARRANTY REPAIR DUE TO ALLEGED CLAIM OF CONTAMINATED FUEL. NO SIGNS OF RUST, OR ANY TYPE OF CONTAMINATE IN OR ON COMPONENTS.

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