NHTSA Complaint #11161159 — 2013 FORD F-350

TL* THE CONTACT OWNS A 2013 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US-10, ELK, MN 55330) WHERE IT WAS DIAGNOSED THAT THE DEF SYSTEM NEEDED TO BE REPLACED OR THE VEHICLE WOULD EVENTUALLY GO INTO LIMP MODE. THE DEALER REPLACED THE DEF SYSTEM, BUT THE FAILURE RECURRED EIGHTEEN MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER WAS ALSO CONTACTED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEF SYSTEM WAS REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 93,000.