NHTSA Complaint #11233206 — 2013 FORD F-350

TL* THE CONTACT OWNED A 2013 FORD F-350. WHILE DRIVING AT 40 MPH, THE CONTACT DETECTED AN ABNORMAL ODOR OF FUEL. THE CONTACT GREW UNCOMFORTABLE DUE TO THE ODOR, WHICH WOULD NOT RELENT. ALSO, WHEN THE CONTACT TURNED ONTO HIS STREET, A LOUD EXPLOSION OCCURRED UNDERNEATH THE VEHICLE AND BLACK SMOKE APPEARED. THE CONTACT PARKED THE VEHICLE, JUMPED OUT AND THE VEHICLE THEN WAS ENGULFED IN THE FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THEIR WERE NO INJURIES, NO OTHER PEOPLE WERE INVOLVED. NO MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACTS INSURANCE. THE CONTACT CALLED SARCHIONE FORD (1668 OH-44, RANDOLPH, OH 44265 (330) 578-2090) WHERE THE DEALER DID NOTHING TO ASSIST THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.