NHTSA Complaint #10887614 — 2012 FORD FOCUS

THE DRIVER'S SIDE DOOR LATCH HAS FAILED AND THE DOOR WILL NOT HOLD ITSELF CLOSED. WHEN I ATTEMPT TO LOCK THE DOORS, IT TRIES AND IMMEDIATELY UNLOCKS THEM. THE LATCH MECHANISM ITSELF CAN BE PUSHED CLOSED WITH YOUR FINGER WHEN THE DOOR IS OPEN HOWEVER IT DOESN'T ACTUALLY STAY CLOSED. A SPRING FORCES IT BACK OPEN. THE LATCH FAILED IN THE PARKING LOT. WHEN I GOT IN TO COME HOME FROM WORK, THE DOOR WOULD NOT LATCH CLOSED. I THOUGHT MAYBE THE SEAT BELT OR SOME OTHER OBJECT GOT CAUGHT IN IT HOWEVER THAT WAS NOT THE CASE. IN ORDER TO DRIVE HOME, I HAD TO HOLD THE DOOR CLOSED AS BEST AS I COULD WITH ONE HAND WHILE ATTEMPTING TO STEER AND OPERATE TURN SIGNALS WHICH IS EXTRAORDINARILY UNSAFE AND DISTRACTING.