NHTSA Complaint #10885620 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10885620
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	May 12, 2016
Date Filed	July 18, 2016
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DRIVERS SIDE REAR DOOR LATCH WOULD NOT LATCH. I HAD TO TIE UP THE DOOR FROM THE INSIDE AND TAPE THE DOOR SHUT FROM THE EXTERIOR. WITH THE DOOR NOT ABLE TO LATCH THE CAR COULD NOT BE DRIVEN OR THE DOOR WOULD FLY OPEN. I BOUGHT A LATCH FROM FORD AND REPLACED THE ENTIRE ASSEMBLY.AT A SHOP. TOTAL COST OVER $350. I MAY HAVE PURCHASED THE SAME LATCH THAT CAME WITH THE VEHICLE. THIS COULD HAPPEN AGAIN ON ANY DOOR. THE CAR WAS PARKED WHEN I CAME BACK I NOTICED THE DOOR WOULD NOT SHUT. THEREFORE I TIED IT AND TAPED IT TO GET HOME.

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