NHTSA Complaint #10885303 — 2010 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10885303
Vehicle 2010 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 127,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I WAS IN A PARKING STRUCTURE GOING APPROXIMATELY 15 MPH WHEN I REMOVED MY FOOT FROM THE ACCELERATOR TO PRESS THE BRAKE. BEFORE I COULD GET MY FOOT TO THE BRAKE, THE CAR QUICKLY ACCELERATED. IT TOOK AT LEAST TWO ATTEMPTS AT PUSHING THE BRAKE PEDDLE BEFORE THE CAR CAME TO A STOP. AND, TO BE HONEST, THE GUARDRAIL THE CAR HIT HELPED ACTUALLY STOP THE VEHICLE. IT WAS TOTALLY UNEXPECTED AND EXTREMELY SCARY. IN HINDSIGHT, I SHOULD HAVE SUSPECTED THAT THERE MAY BE A PROBLEM WHEN I NOTICED THAT SOMETIMES WHEN APPLYING THE BRAKES TO COME TO A STOP THERE WOULD BE A FEELING OF THE BRAKES SLIPPING AND THE CAR LURCHING FORWARD A BIT. THE DEALERSHIP HAD THE CAR TOWED IN TO GET CHECKED OUT, AND I HAVE BEEN TOLD THAT THEY WILL NOTIFY TOYOTA. IN THE MEANTIME I AM CONCERNED ABOUT THE SAFETY OF THIS CAR!

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