NHTSA Complaint #10884206 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10884206
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 1, 2014
Date Filed	July 12, 2016
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE TRANSMISSION HAS HAD ISSUES SINCE I GOT THE CAR, THE DEALER HAS DONE SEVERAL SOFTWARE UPDATES BUT NONE COMPLETELY SOLVE THE ISSUE. THE CAR FEELS LIKE IT WOBBLES WHEN IT ACCELERATES FROM A STOP AND THEY CANNOT SEEM TO FIX THIS PROBLEM OR ADMIT THAT THERE IS ONE. ALSO, WHEN YOU TURN THE STEERING WHEEL IT MAKES A GRINDING OR WHINING NOISE AND I HAVE BROUGHT IT BACK TWICE FOR THIS. THEY JUST GREASE THE SYSTEM AND IT STAYS QUIET FOR MAYBE 10 MILES. I'M CONCERNED THAT THIS COULD LEAD TO A MUCH BIGGER ISSUE IN TERMS OF SAFETY IF IT LOSES STEERING TO SOME DEGREE.

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