NHTSA Complaint #10883952 — 2014 DODGE DURANGO
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10883952 |
| Vehicle | 2014 DODGE DURANGO |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I DROVE INTO A STORE PARKING LOT, PUT MY DURANGO IN PARK, THE CAR WAS STILL RUNNING AS MY ELDERLY FATHER WAS IN THE PASSENGER SIDE AND MY 15 YEAR OLD DAUGHTER WAS IN THE BACK. WHEN EXITING THE STORE AFTER LESS THAN 3 MINUTES IN THERE, I NOTICED MY DURANGO WAS NOW IN THE MIDDLE OF THE PARKING LOT AND MY FATHER WAS IN THE DRIVERS SIDE. UPON APPROACHING THE VEHICLE, MY FATHER TOLD ME THAT THE DURANGO STARTED ROLLING BACKWARDS. THE DURANGO WAS CLEARLY IN THE 'PARKED' POSITION WITH THE "P" LIT UP ON THE DIAL. THE DURANGO HAD MOVED A GOOD 6-10 FEET BEFORE MY FATHER WAS ABLE TO JUMP TO THE OTHER SIDE AND STOP IT BY PRESSING THE BREAK. UPON RETURNING HOME I CHECKED ONLINE FOR OTHER COMPLAINTS SUCH AS THIS AND FOUND THAT THE NHTSA WAS INVESTIGATING CLAIMS OF THIS SAME THING HAPPENING IN 2014 DURANGO'S. THIS MORNING I CALLED MY DEALERSHIP AND THE SERVICE GUY TOLD ME THAT THERE WAS NO RECALL ON THE 2014 DURANGO'S (ONLY OTHER DODGE VEHICLES WITH THIS SAME EXACT PROBLEM) HE ADVISED ME THAT THE COULD TAKE A LOOK AT IT BUT THAT THERE WAS NO 'FIX' FOR IT. SO I WILL BE TAKING IT TO THE DEALERSHIP ON 7-15-16 FOR THEM TO 'LOOK' AT IT. AT THIS POINT I FEEL THAT I HAVE AN UNSAFE VEHICLE AND THERE IS NOTHING THEY CAN DO ABOUT IT!
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