NHTSA Complaint #10883952 — 2014 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10883952
Vehicle 2014 DODGE DURANGO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I DROVE INTO A STORE PARKING LOT, PUT MY DURANGO IN PARK, THE CAR WAS STILL RUNNING AS MY ELDERLY FATHER WAS IN THE PASSENGER SIDE AND MY 15 YEAR OLD DAUGHTER WAS IN THE BACK. WHEN EXITING THE STORE AFTER LESS THAN 3 MINUTES IN THERE, I NOTICED MY DURANGO WAS NOW IN THE MIDDLE OF THE PARKING LOT AND MY FATHER WAS IN THE DRIVERS SIDE. UPON APPROACHING THE VEHICLE, MY FATHER TOLD ME THAT THE DURANGO STARTED ROLLING BACKWARDS. THE DURANGO WAS CLEARLY IN THE 'PARKED' POSITION WITH THE "P" LIT UP ON THE DIAL. THE DURANGO HAD MOVED A GOOD 6-10 FEET BEFORE MY FATHER WAS ABLE TO JUMP TO THE OTHER SIDE AND STOP IT BY PRESSING THE BREAK. UPON RETURNING HOME I CHECKED ONLINE FOR OTHER COMPLAINTS SUCH AS THIS AND FOUND THAT THE NHTSA WAS INVESTIGATING CLAIMS OF THIS SAME THING HAPPENING IN 2014 DURANGO'S. THIS MORNING I CALLED MY DEALERSHIP AND THE SERVICE GUY TOLD ME THAT THERE WAS NO RECALL ON THE 2014 DURANGO'S (ONLY OTHER DODGE VEHICLES WITH THIS SAME EXACT PROBLEM) HE ADVISED ME THAT THE COULD TAKE A LOOK AT IT BUT THAT THERE WAS NO 'FIX' FOR IT. SO I WILL BE TAKING IT TO THE DEALERSHIP ON 7-15-16 FOR THEM TO 'LOOK' AT IT. AT THIS POINT I FEEL THAT I HAVE AN UNSAFE VEHICLE AND THERE IS NOTHING THEY CAN DO ABOUT IT!

Related Complaints for the 2014 DODGE DURANGO

Other POWER TRAIN Complaints

#11689906 The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed and attempting t...
#11513483 When I made it to my home town I went in got gas for my truck and then a few hours later my check engine light came o...
#11421425 The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehi...
#11373939 ON NOVEMBER 7TH, 2020 WHILE DRIVING ON A AVENUE MULTIPLES ENGINE AND ELECTRICAL WARNING REVEAL ON THE VEHICLE DASHBOA...
#11349059 WHILE TRAVELING ON THE INTERSTATE 80 MILES FROM HOME THE COOLANT LIGHT WENT OFF AND THE TEMP GAUGE RAN HOT. PULLED OV...

Recent Complaints for the 2014 DODGE DURANGO

#11717614 SEATS 1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unl...
#11717614 STEERING 1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unl...
#11716853 SERVICE BRAKES My 2014 Dodge Durango’s VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is sho...
#11710099 SEAT BELTS The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in...
#11710096 SEATS Active Head Rest Inadvertent Deployment
Check any vehicle history by VIN - Free vehicle history report