NHTSA Complaint #10883700 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10883700
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	July 8, 2016
Date Filed	July 8, 2016
Mileage	73,372 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

DRIVER'S DOOR LATCH FAILURE WHILE STATIONARY. OCCURED AT 1315 ON 8 JULY 2016. UNLOCKED VEHICLE AND ENTERED TO DRIVE HOME. NOTICED DOOR DID NOT LATCH WHEN PULLED SHUT AND FREELY OPENS. WAS FORCED TO TIE A STRAP AROUND FRONT AND BACK DOORS THROUGH OPEN WINDOWS TO GET HOME. WITHOUT PRESURE HOLDING DOOR CLOSED, THE DOOR AJAR WARNING SOUNDS. UNABLE TO SAFELY LOCK VEHICLE OVERNIGHT TO PREVENT VANDALISM. SEEMS LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN NUMBER: 15V246000. CALLED LOCAL FORD DEALER AND WAS TOLD IT'S NOT COVERED BY ANY RECALL AND THAT THEY WOULD HAVE TO INSPECT FIRST BEFORE GIVING MORE INFO. SINCE IT IS EXTREMELY INCONVENIENT TO GET THE CAR DROPPED OFF I HAVEN'T BEEN ABLE TO FOLLOWUP TODAY. PLEASE CONTACT ME FOR MORE INFO.

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