NHTSA Complaint #10883644 — 2012 FORD FOCUS

MY VEHICLE HAD A DOOR MALFUNCTION THAT WOULDN'T ALLOW PROPER CLOSURE. AS THIS WAS "AFTER HOURS" FOR A TYPICAL DEALERSHIP, I HAD TO LEAVE BY CAR DOOR AJAR UNTIL WE WERE ABLE TO GET IT INTO A SERVICE STATION. ONCE I DID, I LEARNED THAT THIS WAS AN INCREDIBLY COMMON MALFUNCTION AND WAS ADVISED THAT I SHOULDN'T LEAN FROM THE INSIDE ON ANY OF MY DOORS, INCLUDING THE DRIVER DOOR. I PLEAD WITH FORD (BOTH DEALERSHIP AND FORD CORPORATE) TO REPLACE THE NECESSARY PARTS ON ALL 4 OF THESE DEFECTIVE DOORS, AS THIS IS A FACTORY MALFUNCTION; WELL DOCUMENTED BY THOUSANDS OF FORD OWNERS, AND WAS TOLD THAT IT WASN'T RECALLED SO I'D HAVE TO SETTLE FOR $600 PER DOOR IN ORDER TO HAVE THIS PROBLEM FIXED. I, UNABLE TO AFFORD $2400 IN CHARGES, NOW I HAVE TO HOPE THAT MY CAR DOESN'T OPEN WHILE I AM DRIVING IT. WHICH WILL ONLY CAUSE SEVERE DAMAGE TO ANY VEHICLE OR PERSONS AROUND ME IF ISSUE CAUSES ACCIDENT. I ALSO WILL NOT BE ABLE TO PUT MY CHILDREN IN THE CAR, OR SEATED NEAR PASSENGER DOOR, OR BACK SEAT DOOR THAT WAS NOT FIXED - AS THEY COULD HAVE THIS SITUATION HAPPEN. WHILE ALWAYS BUCKLED, THERE IS NO GUARANTEE THAT THIS HORRIFYING FACTORY DEFECT WON'T CAUSE HARM WHILE VEHICLE IS IN MOTION. AT THIS POINT. I WOULD HOPE THAT THIS ISSUE ONLY ASSISTS IN GETTING A FACTORY RECALL FROM FORD AND FOR REIMBURSEMENT OF THE $600 CHARGE; BEFORE ANY FURTHER ACCIDENTS. NOT ONLY FOR MY CHILDREN'S SAKE, FOR MY SAKE, OR THE NUMEROUS CUSTOMERS OF THESE DEFECTIVE VEHICLES; BUT ALSO FOR THE SAKE OF EVERY DRIVER AND PASSENGER ON THE ROAD NEAR AN AFFLICTED FORD VEHICLE. I PLEAD FOR HELP IN GETTING THIS FIXED. PLEASE.