NHTSA Complaint #10883155 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10883155
Vehicle 2012 FORD FOCUS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 58,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WITHOUT WARNING THE DRIVER DOOR FLEW OPEN AS CAR WAS PULLING ONTO FEEDER STREET AND WOULD NO LONGER LATCH AFTER THIS EVENT. WHEN RESEARCHING BLOGS FOUND OTHERS WHO HAD SIMILAR EVENTS. NEARBY DEALER CONFIRMED LATCH WOULD NOT OPERATE AND WAS BROKEN. MECHANIC STATED THAT THIS HAD BEEN SEEN REPEATEDLY ON OTHER FORD MODELS BUT NOT OFTEN ON FOCUS MODEL. WAS TOLD BY DEALER THAT OTHER MODELS HAVE RECALLS LISTED TO REPLACE ALL DOOR LATCHES.THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE INCLUDING POSSIBLE EJECTION FROM THE VEHICLE.

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