NHTSA Complaint #10883054 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10883054
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	June 14, 2016
Date Filed	July 6, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE WAS PARKED AND WHEN I STARTED TO BACK UP THE MESSAGE CENTER DISPLAYED AND FLASHED POWER ASSIST AND THE STEERING WAS DIFFICULT TO TURN. I PULLED FORWARD INTO THE PARKING SPACE, SHUT THE CAR OFF AND RESTARTED THE VEHICLE. AT THIS POINT THE POWER STEERING RETUNED AND I DROVE IT TO THE DEALERSHIP. FORD HAS A RECALL FOR SIMILAR 2011-2013 EXPLORERS BUT THE VIN CODE SERIES ON MY EXPLORER DOES NOT FALL UNDER THE CURRENT RECALL WHICH IS #14S06. I HAVE ATTACHED A SERVICE INVOICE OF THE REPAIRS DONE WHICH ARE THE EXACT REPAIRS THE RECALL #14S06 CALLS FOR.

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