NHTSA Complaint #10882839 — 2016 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10882839
Vehicle	2016 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	July 6, 2016
Date Filed	July 6, 2016
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT MY 2016 FUSION IN JANUARY SO IT IS 6 MONTHS OLD. I WAS DRIVING DOWN THE ROAD AND HAD COMPLETE BRAKE FAILURE WITH NO PRIOR PROBLEMS ON THIS BRAND NEW CAR ! I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY CAR AND EVENTUALLY STOP. ALSO THERE IS A PROBLEM WITH THE REAR-END SUSPENSION, EVERY TIME I HIT A BUMP NO MATTER HOW SMALL, IT "TOSSES" MY CAR TO THE RIGHT. THIS IS VERY FRUSTRATING AS I HAVE A NEW CAR THAT I DO NOT FEEL SAFE DRIVING THAT WAS EXPENSIVE TO BUY, BUT WANTED A SAFE CAR TO TRANSPORT MY NEWBORN IN.

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