NHTSA Complaint #10882433 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10882433
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	July 1, 2016
Date Filed	July 4, 2016
Mileage	106,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

OUR LEFT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANY MORE. THE CABLE BROKE. THEN 2 DAYS LATER THE RIGHT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANYMORE. SAME PROBLEM. CABLE WAS SEVERED OR SNAPPED. LOOKS LIKE IT WAS RUSTED ON BOTH CABLES, BOTH SIDES, AND SEVERED IN THE SAME POSITION OR LENGTH. SO, BOTH REAR SLIDING DOORS DO NOT FUNCTION. THEY ONLY OPEN TO ABOUT 1 FOOT, AND NO FURTHER. EXTREMELY DIFFICULT TO CLOSE OR OPEN DOORS AT ALL. THE MINIVAN WAS STATIONARY BOTH TIMES WHILE OPENING DOORS FOR MY KIDS TO GET IN. I WAS PARKED ON A STREET. THE LEFT SIDE BROKE ON JULY 1, 2016, AND THE RIGHT SIDE BROKE 2 DAYS LATER ON JULY 3, 2016.

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