NHTSA Complaint #10882192 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10882192
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	May 10, 2016
Date Filed	July 1, 2016
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

POWER SLIDING DOORS HAVE A COMMON PROBLEM OF THE CABLE BREAKING AND THE POWER SLIDING FEATURE STOPS WORKING. THE DOOR CAN STILL BE USED IN MANUAL OPERATION, WHICH IS JUST AN INCONVENIENCE. THE POWER REAR LATCH IS A SAFETY ISSUE AS THE DOOR CAN SUDDENLY OPEN WHILE DRIVING, OR OTHER TIMES REMAIN LOCKED SO AS THE DOOR CANNOT BE OPENED. THIS PROBLEM IS COMPOUNDED WHEN BOTH DOORS ARE AFFECTED, AND I HAVE HAD MULTIPLE REPAIRS DONE TO BOTH DOORS TO A POINT WHERE I CANNOT KEEP UP WITH THE FREQUENCY OF HOW OFTEN THE DOORS FAIL. TO SUMMARIZE, POWER SLIDING FUNCTION GRANTED IS A LUXURY THOUGH AN EXPENSIVE ONE WHEN TOYOTA DOES NOT WARRANTEE THE REPAIR. THE LATCHING PROBLEM IS MOST CERTAINLY A SAFEY ISSUE AS THE DOORS EITHER DO NOT STAY CLOSED, OR ARE STUCK SHUT FORCING THE REAR PASSENGERS TO CLIMB OVER THE FRONT SEAT TO EXIT THE VEHICLE. IMAGINE WHAT WOULD HAPPEN IN AN EMERGENCY.

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