NHTSA Complaint #10882173 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10882173
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 17, 2016
Date Filed	July 1, 2016
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I WAS DRIVING MY CAR AND THE STEERING WHEEL STARTED TO VIOLENTLY VIBRATE AND SHAKE UP/DOWN AND IN AND OUT OF STEERING COLUMN AT 65 MPH (NOT LEFT TO RIGHT WHEN STEERING). IT ALSO MADE A CLICKING NOISE AND VIBRATION WITHIN THE STEERING COLUMN WHEN TURNING THE CAR EVEN WHEN SLIGHTLY CORRECTING. I TOOK IT TO HYUNDAI AND THEY FIXED THE THE ISSUE SAYING IT WAS "COMMON". THEY HAVE HAD A RECALL ON THE VEHICLES MANUFACTURED IN 2011. I HAD TO PAY FOR THE SAME ISSUE/LOANER/AND OTHER FEES. THIS IS A SAFETY ISSUE THAT HYUNDAI NEEDS TO FIX FOR FREE FOR THEIR CONSUMERS. I HAVE COMPLAINED TO HYUNDAI AND REQUESTED A REFUND BUT I HAVE NOT HEARD FROM THEM.

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