NHTSA Complaint #10882171 — 2012 CADILLAC SRX

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10882171
Vehicle	2012 CADILLAC SRX
Component	STRUCTURE:BODY
Date of Incident	June 3, 2016
Date Filed	July 1, 2016
Mileage	46,500 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

REAR HATCH DOES NOT STOP AFTER OPENING. IT GOES UP AND DOWN SEVERAL TIMES THEN SHUTS. SLAMMED DOWN AND HIT MY WIFE ON HER SHOULDER. WE CANNOT USE THE REAR HATCH DUE TO SAFETY CONCERNS. NEVER BEEN IN AN ACCIDENT OTHER THAN A SMALL SCRAPE ON THE SIDE DOOR. THIS NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. SAFETY ISSUE

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