NHTSA Complaint #10881817 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY AND SENSOR TRANSMISSION RANGE WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WORSENED, RESULTING IN THE VEHICLE FAILING TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. ...UPDATED 08/01/16 *BF...UPDATED 08/15/16 *BF THE CONSUMER STATED THE PROBLEM CONSISTED OF THE CONSOLE LIGHTING UP AND THE ENGINE LIGHT ILLUMINATING. THEN IT ESCALATED TO THE VEHICLE NOT STARTING. THE FAILURE HAPPENED ON AN INTERMITTENT BASIS. THE DEALER REPLACED THE BATTERY AND SENSOR TRANSMISSION RANGE. HOWEVER, THE PROBLEM CONTINUED. THE DEALER INFORMED THE CONSUMER, THE WIRING HARNESS NEEDED TO BE REPLACED. UPDATED 08/17/16.*JB THE CONSUMER STATED THE WIRING HARNESS WAS REPLACED AND THE FAILURE WORSENED. THE WIRING HARNESS CONNECTION WAS REPAIRED, BUT THE FAILURE RECURRED. THE ENTIRE HARNESS NEEDED TO BE REPLACED. UPDATED 12/13/2017*JS