NHTSA Complaint #10881798 — 2015 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 10881798 |
| Vehicle | 2015 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.
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