NHTSA Complaint #10881328 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10881328
Vehicle 2014 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

TRANSMISSION FAILED WHILE DRIVING AT ABOUT 60 MPH ON A HIGHWAY. LOST POWER, LOST POWER STEERING. COULD BARELY STEER CAR TO THE SIDE OF THE ROAD. TURNED OFF, WAITED, RESTARTED AND IT RAN FINE. SERVICE TRANSMISSION LIGHT CAME ON FOR A WHILE, THEN WENT OFF AFTER ABOUT 50 MILES. THIS HAPPENED FOR THE SECOND TIME ON JUNE 27, 2016. AFTER THE FIRST TIME SEVERAL MONTHS AGO WE TOOK THE VEHICLE TO THE DEALERSHIP FOR A SOFTWARE UPDATE, THIS IS REALLY DANGEROUS. LOSING POWER AND POWER STEERING WHILE TRAVELING DOWN A HIGHWAY AT 60 MPH COULD RESULT IN AN ACCIDENT IF IT HAPPENED IN TRAFFIC. LUCKILY FOR US, TRAFFIC WAS LIGHT SO WE WE ABLE TO GET OFF THE ROAD ON BOTH TIMES THIS HAS HAPPENED. MUST BE A SOFTWARE DEFECT, AS THE ENGINE IS RUNNING FINE.

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