NHTSA Complaint #10875721 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10875721
Vehicle	2016 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	April 30, 2016
Date Filed	June 21, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WE HAVE A NEW 2016 FORD ESCAPE. AFTER ABOUT 1,000 MILES NOTICED A SHUDDERING OF THE TRANSMISSION WHEN SHIFTING. IT HAPPENS WHEN WE SHIFT FROM PARK TO DRIVE, PARK TO REVERSE, OR REVERSE TO DRIVE. TOOK TO FORD SERVICE STATION AT ABOUT 3500 MILES AS IT BECAME A REAL CONCERN. TECH COULD NOT FIND PROBLEM. CHECKED SOCIAL MEDIA TO SEE IF OTHERS WERE HAVING SAME PROBLEM WITH TRANSMISSION. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS TRANSMISSION ISSUE. WE WILL CONTINUE TO TAKE THE ESCAPE BACK TO FORD AS IT APPEARS TO BE A COMPLAINT OF MANY 2016 FORD ESCAPE DRIVERS WITH THESE VEHICLES. THE TRANSMISSION COULD FAIL AT ANY TIME WHILE DRIVING THIS VEHICLE. FORD NEEDS TO BE MADE ACCOUNTABLE AS THEY CONTINUE TO SELL THESE VEHICLES KNOWING THIS PROBLEM EXISTS.

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