NHTSA Complaint #10875283 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10875283
Vehicle 2016 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 12,220 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TRANSMISSION STARTED ACTING FUNNY AROUND 5 MONTHS AFTER GETTING MY ESCAPE. I WOULD PUT IT IN REVERSE AND IT WOULD JERK OR NOT GO INTO GEAR A FEW SECONDS. THEN IT STARTED SHUDDERING WHEN I WOULD DRIVE IT. AT FIRST MAYBE A FEW TIMES A DAY. YESTERDAY IT STARTED SHUDDERING AND JERKING ALL DAY. AT ONE POINT I THOUGHT SOMETHING HAD HIT ME OR I HAD HIT SOMETHING AS MY CAR LITERALLY WENT FORWARD AND A LOUD CLUNK WAS HEARD FROM BEHIND. SCARED BOTH ME AND MY PASSENGER AS IT FELT LIKE I HAD HIT SOMETHING. I AM REALLY SCARED TO DRIVE THIS THING BECAUSE I NEVER KNOW WHEN IT WILL START JERKING, SHUDDER, ETC. I HAD AN SE 2013 AND HAD NO TROUBLE WITH THE TRANS BUT IT WAS NOT A TITANIUM MODEL, WHICH I BELIEVE IS THE PROBLEM. I AM AFRAID TO PULL OUT OF OUR DRIVE TODAY WHEN I LEAVE FOR WORK AS IT IS VERY BUSY AND I DON'T KNOW IF IT IS GOING TO STALL, SHUDDER, JERK, WHATEVER. FORD NEEDS TO DO A RECALL ON THEIR ESCAPES AT LEAST THE TITANIUM MODELS. THEY HAVE ALL THE COMPUTER STUFF ON THOSE AND ALTHOUGH MINE IS NOT A TOP OF THE LINE TITANIUM, IT IS STILL A TITANIUM. I CAN'T GET THIS CAR IN UNTIL NEXT MONDAY A FULL WEEK AWAY. THE DEALERSHIP (TAYLOR FORD) SAID HIS SERVICE DEPARTMENT IS FULL OF TRANSMISSION PROBLEMS. DOESN'T THAT TELL YOU SOMETHING??

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