NHTSA Complaint #10874882 — 2011 FORD EDGE

SATURDAY JUNE 4, I WAS DRIVING ALONG CITY STREET AT 50KPH, WHEN THE VEHICLE LOST POWER, THE WRENCH AND "AWD OFF" ILLUMINATED. IT WAS STILL RUNNING, LIMPING ALONG AT 5KPH MAX. PUT ON FLASHERS AND PULLED TO SIDE OF THE ROAD, PUT TRANSMISSION INTO NEUTRAL AND TRIED REV'ING THE ENGINE, NO RESPONSE, BUT ENGINE WAS STILL RUNNING. GOOGLED THE PROBLEM, WHICH SUGGESTED TURNING THE VEHICLE OFF AND ON. LOOKS LIKE EVERYTHING RESET AND VEHICLE OPERATED NORMALLY. SEVERAL HOURS LATER, I WAS ON MAJOR (4 LANE) CITY STREET, TRAVELLING AT 80KPH, WHEN SAME PROBLEM OCCURRED. PUT ON FLASHERS AND COASTED TO SIDE OF THE ROAD, TURNED VEHICLE OF/ON, AND CONTINUED TO HOME. DEALER COULD NOT DUPLICATE AND DIAGNOSE THE PROBLEM. I SUGGESTING THEY DIG FURTHER AND MAYBE CHECK THE INTERNET.....THROTTLE BODY MIGHT BE THE PROBLEM. THE VEHICLE HAS 80,000 KM AND IS OUT OF EXTENDED WARRANTY BY 6 MONTHS. AFTER 3 DAYS IN THE SHOP, THE DEALER TECHNICIAN SUGGESTED MAYBE THE THROTTLE BODY. I'M CURRENTLY WAITING ON DEALER TO RECEIVE PART. I CALLED FORD CUSTOMER CARE AND THEY ARE PROVIDING A RENTAL, AND ARE EXPEDITING THE PART AS WELL AS OFFERING A REDUCED COST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE DOCUMENTED.