NHTSA Complaint #10874268 — 2011 KIA OPTIMA

VEHICLE SHOT DOWN WHILE DRIVING AND ACCELERATING PEDAL DIDN'T RESPOND. WE HAD RESTART VEHICLE SOME DAY 3 OR 4 TIMES AND AFTER THAT WAS WORKING FOR THE WEEK OR TWO WITH NO PROBLEM .WHEN THE SAME PROBLEM OCCURRED WE TOOK THE VEHICLE TO KIA AND TOLD THEM THAT ENGINE HAS A PROBLEM BECAUSE WHILE DRIVING SHOT DOWN. IT WAS STILL UNDER WARRANTY. KIA FAILED TO FIX THE PROBLEM AND SAID THAT IS NOTHING WRONG WITH THE ENGINE.KIA SAID THAT VEHICLE IS FINE WITH NO PROBLEM . AFTER WARRANTY EXPIRED ENGINE BLOW OUT AND KIA REPLACED THE ENGINE. THEY ASKED $ 5900FOR REPLACE THE ENGINE. WE REFUSED TO PAY SO MUCH MONEY BECAUSE WE FEEL THAT WAS THE SAME PROBLEM BEFORE THE WARRANTY . THEY OFFERED US THE ENGINE FOR FREE AND WE PAID $ 1875 FOR LABOR. WE MADE A CLAIM THROUGH KIA HEADQUARTER BEFORE THE WARRANTY EXPIRED. NOTHING HELPS.WE HAVE TO PAY BECAUSE KIA ENGINES ARE NOT GOOD AND IT HAS TO BE A RECALL THE LONG TIME AGO. WHEN ENGINE FINALLY BLOWS OUT IT WAS THE SAME SCENARIO AS ALWAYS BEFORE ...RESTART ENGINE , ENGINE SHOT DOWN WHILE DRIVING, RESTART AGAIN, DRIVING, RESTART UNTIL WE HEARD LOUD KNOCK NOISE