NHTSA Complaint #10873609 — 2011 BMW 328I

TL* THE CONTACT OWNS A 2011 BMW 328I. APPROXIMATELY ONE YEAR AGO, THE VEHICLE WAS REPAIRED PER A RECALL PERTAINING TO THE ENGINE AND ENGINE COOLING. RECENTLY, THE CONTACT NOTICED A BURNING ODOR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO PERFORMED THE RECALL REMEDY. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED, WITH LIGHT SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK ON THE ENGINE GASKET. THE ENGINE GASKET WAS CLEANED. THE DEALER EXPLAINED THAT THE OIL LEAKED ON A PANEL INSIDE THE ENGINE COMPARTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RULED THAT THE FAILURE WAS A MAINTENANCE ISSUE THAT NEEDED TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,751.