NHTSA Complaint #10873460 — 2013 FORD F-150

I WANTED TO MAKE YOUR OFFICE AWARE AND SEEK ANY ASSISTANCE YOU MAY BE ABLE TO OFFER REGARDING A SAFETY ISSUE WITH THE FORD ECOBOOST ENGINE FOUND IN MANY TRUCKS IN OUR STATE. RECENTLY I WAS DRIVING ON A TWO LANE ROAD AND ENDED UP BEHIND A SLOW MOVING TRACTOR TRAILER. WHEN GETTING TO A PROPER PASSING ZONE, I ACCELERATED TO PASS THE VEHICLE. JUST ABOUT THE TIME I WAS ALONGSIDE IT, MY TRUCK (A 2013 F150 ECOBOOS WITH ABOUT 78K MILES) STARTED SHUDDERING, A CHECK ENGINE LIGHT CAME ON AND IT DRASTICALLY REDUCED POWER ALMOST CAUSING AN ACCIDENT WHEN ANOTHER VEHICLE WAS APPROACHING FROM THE OTHER DIRECTION (THIS TOOK SEVERAL SECONDS - THE PASSING ZONE WAS ENTIRELY CLEAR WHEN I STARTED THE MANEUVER). I TOOK MY VEHICLE TO A LOCAL DEALER FOR REPAIRS ONLY TO FIND OUT THAT IT WAS FROM A MANUFACTURER DEFECT AFFECTING CONDENSATION IN THE COOLING UNIT OF THE TURBOS. FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB-14-0017) REGARDING THE ISSUE BUT NO RECALLS MADE NOR ANY CUSTOMER NOTIFICATIONS SENT OUT. I HAVE NOTIFIED FORD AND REQUESTED 1) THEY REIMBURSE THE COST OF REPAIRS; 2) ISSUE AN IMMEDIATE RECALL FOR THIS MAJOR SAFETY DEFECT; AND 3) IMMEDIATELY NOTIFY OWNERS OF THEIR PRODUCT AS TO THE POSSIBLE SAFETY HAZARD THAT COULD OCCUR WHEN PUTTING THE ENGINE UNDER A HEAVY RPM LOAD. ADDITIONALLY, I AM ASKING IF YOUR OFFICE CAN FOLLOW UP WITH THIS REQUEST TO ENSURE THAT SOMEONE DOESN'T ENCOUNTER THE SAME BAD SITUATION OR WORSE. THIS WAS A POTENTIAL FATALITY SITUATION THAT COULD HAVE BEEN AVOIDED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR