NHTSA Complaint #10873136 — 2004 VOLVO XC90
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10873136 |
| Vehicle | 2004 VOLVO XC90 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
2004 VOLVO XC90 SUDDEN ENGINE STALL WITH LOSE OF HEADLIGHTS: I WAS TRAVELING ON THE INTERSTATE AT NIGHT WITH THE CRUISE SET AT 75 MPH WHEN SUDDENLY IT WAS LIKE SOMEONE TURNED THE IGNITION KEY TO OFF FOR ABOUT 3 SECONDS, AND THEN TURNED THE KEY BACK ON WITHOUT RESTARTING THE ENGINE. WITH ALL THE WARNING LAMPS ILLUMINATED, AND THE ENGINE AT A STALL I PULLED INTO THE EMERGENCY LANE, AND STOPPED. I THEN SHIFTED TO PARK AND ATTEMPTED TO START THE VEHICLE, WHERE IT TOOK SEVERAL ATTEMPTS TO START. THE HEADLIGHTS DID NOT STOP WORKING WHILE PULLING OVER, AND WHEN I STOPPED I SWITCHED THE LIGHTS OFF BEFORE I RESTARTED THE ENGINE. THE FIRST THING AT MIND WAS A FUEL PUMP THAT WAS STARTING TO ACT UP. AFTER RESTARTING I REVVED THE ENGINE UP A FEW QUICK TIMES (TO CLEAR THE ENGINES THROAT). I THEN GOT BACK ON THE INTERSTATE ACCELERATING TO 75 MPH , BUT DOING SO MANUALLY THIS TIME(NO CRUISE CONTROL). ABOUT 10 MIN HAD PASSED WHEN SUDDENLY THE ENGINE STARTED LOSING POWER AS I WAS HAVING TO PRESS THE ACCELERATOR HARDER TO MAINTAIN SPEED. WHILE STILL COASTING AT 65 MPH OR SO I PLACED THE TRANSMISSION INTO NEUTRAL, AND ATTEMPTED TO RESTART THE ENGINE, WHEN I TURNED THE KEY TO THE START POSITION I LOST ALL THE LIGHTS, I QUICKLY RELEASED THE KEY TO THE ON POSITION, AND THE LIGHTS REMAINED OFF. I QUICKLY PULLED TO THE EMERGENCY LANE AND USED THE FORCE TO AVOID THE GUARDRAIL AND THE DITCH. ALL THE WARNING LIGHT WERE ILLUMINATED, AND THE ENGINE WAS AT A STALL. I THEN TURNED THE IGNITION KEY OFF AND THEN BACK ON, AND THAT RESTORED THE HEADLIGHTS. IT TOOK 5-8 ATTEMPTS TO RESTART THE ENGINE, AND AGAIN I'M THINKING FUEL PUMP ACTING UP. EACH TIME I ATTEMPTED TO RESTART THE ENGINE IT WOULD SPIT AND SPUTTER LIKE IF THE FUEL PUMP WERE ONLY DELIVERING HALF THE PRESSURE NEEDED FOR THE FUEL INJECTORS. AFTER THE ENGINE RESTARTED I MADE IT HOME, AND THE PROBLEM HAS NOT ARISEN SINCE,
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