NHTSA Complaint #10872915 — 2016 FORD F-150

MY 2016 F-150 PLARINUM WITH ADAPTIVE CRUISE CONTROL, RUNS UP BEHIND VEHICLES ON OCCASIONS THEN BRAKES HARD. IF THE OTHER VEHICLE IS A SEMI, AS YOU ATTEMPT TO PASS HIM WITH ADAPTIVE CRUISE ON, THE CAR BRAKES HARD AND SLOWS DOWN ON OCCASIONS. IN ADDITION TO THIS PROBLEM, ON 5 DIFFERENT OCCASIONS WHEN COMING TO A BEND IN THE ROAD, THE STEERING GETS VERY STIFF AS IF THE POWER STEERING IS INOPERATIVE. THE IS VERY BRIEFLY BEFORE THE STEERING RETURNS TO A VERY SENSITIVE STEERING , ALSO VERY BRIEF. THE VEHICLE AT THIS POINT IS IN A UNDER STEER CONDITION WHICH IT CORRECTS ITSELF. THIS HAS OCCURRED AT LEAST 6 TIMES. MY SELLING FORD DEALER HAS TWICE CHECKED THE PROGRAMING WITH 0 RESULTS. NO CODES- NO PROBLEMS WHEN THEY TEST DRIVE IT. THE VEHICLE HAS 3550 MILES AND I'M GETTING SCARED TO DRIVE IT. THIS FIRST PROBLEM IS IDENTICAL TO THE 2015 FORD F-150 PROBLEM. ACCORDING TO MY SELLING DEALER, MY VEHICLE WHICH I PURCHASED 2/19/16 WAS BUILT TOWARDS THE END OF LAST YEAR, BUT MY DEALER STATES THIS HAS NO BEARING ON MY ALLEGED CRUISE PROBLEMS. MY SELLING DEALER IS TWO RIVERS FORD IN MOUNT JULIET, TENNESSEE. AN ADDITIONAL VEHICLE AT THEIR DEALERSHIP HAS BEEN REPORTED BY ONE OF THEIR SALESMEN TO HAVE THE SAME PROBLEM TO MANAGEMENT, AND THE PROBLEM EXISTS TODAY IS MY UNDERSTANDING. THE SPEED AT WHICH THESE PROBLEMS ARISE IS VARIED AND ON AT LEAST ONE OCCASION I WAS ALMOST REAR ENDED BY A SEMI WHO WAS COMING UP BEHIND ME WHEN THE BRAKES APPLIED THEMSELVES.