NHTSA Complaint #10872685 — 2011 FORD FLEX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10872685 |
| Vehicle | 2011 FORD FLEX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,450 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
IT HAS HAPPENED SINCE 2012 SEPT, WHEN I BOUGHT IT AT 4000KM. I WAS ABOUT TO START FROM A TRAFFIC LIGHT. I LET GO MY BRAKE AND 'SLIGHTLY' ONTO GAS. "NOTHING AT ALL HAPPENED." I PUSH A BIT HARDER AND IT CRANK INTO ANOTHER GEAR AS I FELT LIKE 'GALLOPING'. I BROUGHT IT TO THE BODY SHOP I KNEW (8 PM) AND WAS TOLD TO GO TO DEALERS FOR TRANSMITTION CHECK UP. DID SO, IN 3 DAYS - 'NO CODE' NO PROBLEM. IT HAPPENED IN NOVEMBER 2012; TRYING TO CATCH UP WITH TRAFFIC ON 401 HIGHWAY - MARCH 2013, MOVING SLOWLY IN SCITY STREET - JUNE AND OCT 2013; FROM STOP - APRIL 2014, JUNE 2015 AND ABOUT TO STOP BEFORE TRAFFICE LIGHT - MAY 2016. I BROUGHT IT INTO 2 DIFFERENT DELEARS, 3 PRIVATE BODYSHOPS. DEALERS FOUND NOTHING - 'NO CODE'; PRIVATE BODY SHOP - WATER/ AIR TRAPPED IN GAS/ FUEL LINE; BAD TRANSMISSION ETC. CONTACTED FORD CUSTOMER SEVICES - TOLD TO CONTACT LOCAL DELEARS, RECORD ON FILE. NO SOLUTION STILL. THIS IS FORD!!!! ONCE GET THE CHANCE - GO ANYTHING OTHER THAN FORD!!
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