NHTSA Complaint #10872525 — 2012 FORD FOCUS

THE DRIVERS SIDE REAR DOOR FLEW OPEN WHILE DRIVING. DOOR LATCH BROKEN. I HAD THE PASSENGER FRONT DOOR TWO MONTH AGO DO THE SAME THING WITH SOMEONE IN THE FRONT SEAT AT THE TIME THIS HAPPEN. I FILLED A COMPLAINT WITH YOUR DEPARTMENT ABOUT IT THEN. HERE IT HAPPEN AGAIN & FORD SAID THAT THERE IS NO RECALL FOR THIS PROBLEM YET. WHAT WILL IT TAKE FOR SOMETHING TO BE DONE WITH THIS SAFETY ISSUE. SOMEONE COULD FALL OUT OF THE VEHICLE WHEN THIS HAPPENED, IF THERE WAS A CHILD IN THE SEAT HE OR SHE COULD HAVE REACHED FOR THE DOOR TO TRY TO CLOSE IT AND COULD HAVE GOTTEN HURT WITH THE DOOR OR EVEN FALLING OUT OF THE VEHICLE AND MAYBE LOSE THERE LIFE. WHAT ABOUT IF THE VEHICLE WAS INVOLVED IN AN ACCIDENT & THE DOOR DID NOT STAY CLOSED? THE PERSON AT THAT DOOR COULD BE EJECTED FROM THE VEHICLE AND LOSE THERE LIFE ALSO OR BECOME DISABLE FOR LIFE BECAUSE OF THIS PROBLEM. NEVER MIND THE COST TO FIX THIS PROBLEM TO THE CONSUMER BECAUSE THE PARTS ARE NOT CHEAP TO REPAIR. THE LAST DOOR LATCH I HAD TO PAY $239.17 FOR THE PART & HAD THE CAR DOWN FOR SEVERAL DAYS WHILE I WAITED FOR THE PART TO COME IN BECAUSE ITS NOT AN ITEM THAT THE DEALER STOCKS LOCALLY. I AM A MECHANIC BY TRADE MY WHOLE LIFE WHICH PUTS ME IN THE BUSINESS FOR OVER 45 YEARS. WHAT ABOUT PEOPLE THAT HAVE TO PAY SOMEONE TO FIX THIS PROBLEM BECAUSE THEY ARE NOT CAPABLE OF DOING IT THEM SELF. THE COST IS QUIT HIGH FOR A DEFECT IN THE VEHICLE THAT SHOULD HAVE A RECALL. FORD HAS RECALL FOR OTHER MODELS WITH THE SAME PROBLEM WITH DOOR LATCHES THAT WONT LATCH CLOSED.THIS IS IN REFERENCE TO A 2012 FORD FOCUS SEL MODEL.