NHTSA Complaint #10872236 — 2012 HYUNDAI GENESIS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10872236
Vehicle 2012 HYUNDAI GENESIS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

ISSUE IN WHICH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY INTO 2ND AND 3RD GEAR. TYPICALLY, THE TRANSMISSION WILL SHIFT SOMEWHAT SMOOTHLY FOR A FEW DAYS, BUT THEN SHIFTING GETS PROGRESSIVELY ROUGH UNTIL THE CAR SHUDDERS TO THE POINT THAT IT'S PHYSICALLY PAINFUL, EMBARRASSING, STRESSFUL, AS WELL AS DANGEROUS! IT SEEMS TO RETURN TO SLIGHTLY NORMAL SHIFTING FOR A COUPLE OF DAYS, THUS RESTARTING IT'S VICIOUS CYCLE. I CALLED HYUNDAI'S CUSTOMER SERVICE LINE AND WAS ADVISED THAT THERE ARE "NO ACTIVE CAMPAIGNS" FOR MY VIN IN REGARDS TO THE TRANSMISSION. YET, THE MAKE, MODEL, AND YEAR IS ASSOCIATED WITH TSB NO. 15-AT-005 "DRIVABILITY PROBLEMS WITH TRANSMISSIONS". MANY PEOPLE ARE HAVING THE SAME ISSUES, A RECALL IS IN ORDER. HTTPS://WWW.CARS.COM/ARTICLES/2007-2013-HYUNDAI-VEHICLES-TRANSMISSION-ISSUES-1420681346983/

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