NHTSA Complaint #10871726 — 2016 HONDA CIVIC

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10871726
Vehicle 2016 HONDA CIVIC
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5,164 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

COMPUTER SYSTEM HAD A MAJOR MALFUNCTION, TRIGGERING 6 DIFFERENT WARNINGS, AND AN AUDIBLE MESSAGE TO IMMEDIATELY PULL OVER AND PARK THE VEHICLE AND HAVE A DEALER INSPECT THE VEHICLE. THIS HAPPENED AFTER FILLING UP THE VEHICLE WITH GAS. MY FAMILY WAS IN THE VEHICLE WITH THE CAR IN ACCESSORY MODE, LISTENING TO THE RADIO. AFTER FINISHING UP FUELING, ABOUT FIVE MINUTES LATER, I RETURNED TO THE VEHICLE. I GOT IN, SHUT THE DOOR, PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO START THE VEHICLE, PUT ON MY SEAT BELT, AND THEN SAW THE MESSAGES. AFTER A FEW MINUTES WITH THE CAR ON AND READING THE MESSAGES, A VOICE STARTED TO TALK AND TELL ME, TO STOP THE VEHICLE, PARK IT, AND HAVE A DEALER LOOK AT IT. THE 6 MESSAGES ON THE CENTER DISPLAY SAID VARIOUS THINGS. SUCH AS THEY WERE TITLED: ADAPTIVE CRUISE CONTROL PROBLEM THE PRESSURE MONITOR SYSTEM CMBS PROBLEMS ANTI-LOCK BRAKE SYSTEM PROBLEM TIRE PRESSURE LOW BRAKE SYSTEM PROBLEM THE ALARMING NUMBER OF PROBLEMS ABOUT THE BRAKE SYSTEM ALONE, TELLS ME THIS VEHICLE SHOULD NOT BE DRIVEN. COMBINE THAT WITH THE AUDIABLE MESSAGE ABOUT PULLING OVER AND PARKING THE VEHICLE, NO ONE IN THEIR RIGHT MIND IS GOING TO DRIVE IT UNTIL IT IS PROPERLY LOOKED AT. THE DEALER DID LOOK AT IT, AND SAID IT WAS THE VSA MODULATOR, AND NEEDED TO BE REPLACED. HOWEVER, THERE IS CASE AFTER CASE OF THIS NOT FIXING THE PROBLEM FOUND ONLINE. YET PEOPLE AND THEIR FAMILIES, INCLUDING MINE ARE BEING SENT BACK ONTO THE ROAD IN THESE VEHICLES OF WHICH HONDA HAS NOT AND CANNOT PROVIDE A FIX FOR BECAUSE IT, ITSELF DOES NOT KNOW WHAT THE PROBLEM IS. ANY THEREFORE NO ONE KNOWS IF THEIR CAR IS CRYING WOLF, AND JUST WAITING TO KILL THEM. I DON'T WANT MY CAR IF I CAN'T TRUST IT. I JUST CAN"T WAGER MY FAMILIES LIVES ON THAT. THEY ARE WILLING TO TELL US TO DRIVE AROUND IN THE VEHICLE EVEN BEFORE THE FIRST REPAIR IS TRIED. THE ERRORS ARE RELATED TO BRAKES

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