NHTSA Complaint #10871613 — 2012 CHRYSLER 200

DEAR SIR/ MADAM: 11-08-15 A FIRE OCCURRED AT MY HOUSE WHICH WAS LOCATED AT [XXX], ON THE ABOVE DATE, I PARKED MY 2012 CHRYSLER 200 IN THE GARAGE AND WENT TO BED. APPROXIMATELY 45 MINUTES TO 1 HOUR AFTER RETIRING, I WAS AWAKENED BY A LOUD EXPLOSION AND MY NEIGHBORS BEATING ON MY FRONT DOOR TO AWAKEN ME AND MY 21 YEAR OLD GRANDSON. HE ALSO WAS SLEEPING IN ANOTHER BEDROOM. WHEN BOTH OF US ATTEMPTED TO ESCAPE FROM THE HOUSE THROUGH THE KITCHEN/GARAGE ENTRANCE, WE WERE MET MY HEAVY BELLOWING GREY AND BLACK SMOKE THAT PREVENTED OUR EXIT AND ALMOST OVERWHELMED US. SEVERAL MONTHS LATER, I AM YET SUFFERING FROM THE SHOCK AND EMOTIONAL TRAUMA. BECAUSE OF DEALING WITH FLASHBACKS, NIGHTMARES, INTERMITTENT WAVES OF NERVOUSNESS, DEEP SADNESS, FEELINGS OF GRIEF/LOSS, PERIODIC CONFUSION, DIGESTION ISSUES, AND NUMEROUS FINANCIAL CONCERNS, I AM IN PROFESSIONAL COUNSELING. I HAVE BEEN UNABLE TO WRITE THIS LETTER UNTIL NOW. EVEN NOW, A FRIEND IS ASSISTING ME WITH COMPLETING THIS COMMUNICATION. THIS IS THE SECOND CONTACT I HAVE HAD WITH YOUR CORPORATION. THE FIRST WAS THE MORNING AFTER THE FIRE, WHEN MY SON CALLED ON MY BEHALF FROM HIS CELL PHONE. HE WAS INFORMED THAT THERE WAS NO RECALL OF THIS PARTICULAR CHRYSLER 200, HOWEVER THERE WERE SOME KNOWN PROBLEMS WITH THE GAS TANK AND IGNITION SYSTEMS THAT WERE BUILT BETWEEN MARCH AND NOVEMBER OF 2012. PLEASE UNDERSTAND. I LOST MY HOUSE, 23 LONG YEARS' WORTH OF CHERISHED BELONGINGS, AND THE CAR I RECENTLY PURCHASED. I LOST EVERYTHING IN THE FIRE. I DECIDED THAT,I WOULD RATHER INITIALLY CONTACT CHRYSLER DIRECTLY. MY HOPE IS THAT CHRYSLER WILL UNDERSTAND THE GRAVITY OF THE SITUATION AND DO THE RIGHT THING WITHOUT GOING THROUGH EXPENSIVE ATTORNEYS. [XXX] HTTPS://ONEDRIVE.LIVE.COM/REDIR?RESID=CEBFB7D86D50E64D!750&AUTHKEY=!AALIPDBQWPWSZE8&ITHINT=FOLDER%2C INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR