NHTSA Complaint #11315672 — 2012 CHRYSLER 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR STARTED TO SMOKE. THE CONTACT STATED THE SHE ATTEMPTED TO EXTINGUISH THE FIRE WITH WATER HOWEVER, SHE WAS UNABLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT A DISABLE PERSON, WAS SCARED FOR HER SAFETY AND THE SAFETY OF OTHERS. THE CONTACT CALLED THE DEALER WHERE SHE SCHEDULE AN APPOINTMENT AND LATER TAKEN THE VEHICLE TO LONE STAR CHRYSLER DODGE JEEP RAM DEALER, (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211) BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT NOW THE DRIVER SIDE DOOR FAILED TO LOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A THIRD PARTY AND THE CONTACT WAS INFORMED THAT THE DOOR WAS BADLY BURNED AND THERE WAS NOTING ELSE THEY COULD DO. THE FAILURE MILEAGE WAS APPROXIMATELY UNKNOWN.