NHTSA Complaint #10871571 — 2012 FORD EDGE

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 10871571
Vehicle 2012 FORD EDGE
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

MY 2012 FORD EDGE CONTINUES TO ALERT AS I AM DRIVING THAT MY DRIVER SIDE DOOR IS AJAR WHEN IN REALITY IT IS NOT. I HAVE VIDEO OF THIS BECAUSE IT DISTRACTS ME AS I AM DRIVING DUE TO THE RED ALERT POSTED ON THE PANEL ALONG WITH THE HIGH PITCH BEEP/ALARM AS THE WARNING. I THAN HAVE TO CONTINUALLY HIT THE RESET BUTTON WITH MY LEFT THUMB IN ORDER TO SILENCE THE WARNING UNTIL IT STARTS ALL OVER AGAIN WITHIN SECONDS. WHILE RESEARCHING THIS PROBLEM, IT SEEMS THAT IT IS VERY COMMON WITHIN THESE FORD VEHICLES. IT WOULD BE GREATLY APPRECIATED IF THIS COULD BE ADDRESSED AS A RECALL. THIS HAS BEEN A PROBLEM WITH MY VEHICLE FOR MANY MONTHS NOW. ONE STAGE OBSERVATION IS THAT THE AFOREMENTIONED MALFUNCTION BECOMES OCCURS MUCH MORE OFTEN ONCE THE TEMPERATURE OUTSIDE EXCEEDS 65 DEGREES OR HIGHER FOR SOME REASON. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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