NHTSA Complaint #10870185 — 2016 HONDA PILOT

COLLISION MITIGATION BRAKING SYSTEM (CMBS) DOES NOT WORK IN STAGE 2 OR STAGE 3. ONLY THE WARNING LIGHT COMES ON. BRAKES ARE NEVER APPLIED. GOING MORE THAN 10 MPH FASTER THAN THE CAR AHEAD OF YOU, ONLY STAGE 1 COMES ON WITH A WARNING NOTICE. NO LIGHT BRAKING FOR STAGE 2. NO HARD BRAKING FOR STAGE 3. I AM EMERGENCY VEHICLE OPERATOR COURSE TRAINED. I HAD SOMEONE WHO I KNOW KEEP A CONSTANT SPEED OF 30 MPH AND THEN RETESTED AGAIN GOING 50 MPH. I WOULD APPROACH GOING 10 MPH FASTER THAN THE LEAD CAR AND ONLY STAGE 1 WARNING WOULD ACTIVATE, EVEN WHEN I WAS ONLY 10 FEET AWAY BEFORE I HAD TO MANUALLY APPLY THE BRAKES HARD. APPARENTLY HONDA/ACCURA HAD AN EARLIER ISSUE WITH THE CMBS FALSELY ACTIVATING DUE TO BEING TOO SENSITIVE. THEY DID A SOFTWARE UPDATE BUT NOW IT IS NOT ACTIVATING STAGE 2 OR STAGE 3. THIS OCCURS NO MATTER WHAT SETTING ( LONG, NORMAL, SHORT) YOU HAVE THE CMBS SET TO. I BROUGHT IT IN TWICE TO THE DEALER AND ALTHOUGH THE SERVICE TECH TEST DROVE IT AND COULDN'T GET THE BRAKES TO WORK THE COMPUTER STATED EVERYTHING WAS FINE. HONDA TECH LINE WAS ALSO CALLED BY THE DEALER AND THEY SAID IF THE COMPUTER SAID THERE WAS NO ERRORS THERE IS NOTHING TO DO. I CALLED HONDA CORPORATION AND THEY ALSO SAID THERE WAS NOTHING THAT COULD BE DONE. AUTOMATIC CRUISE CONTROL WORKS SO IT CAN'T BE THE RADAR OR CAMERA. THIS IS A 2016 HONDA PILOT ELITE WITH CMBS