NHTSA Complaint #10865277 — 2016 FORD ESCAPE

PERIODICALLY (COUPLE TIMES A WEEK), THE REAR CAMERA VIEW DOES NOT TURN OFF WHEN THE CAR IS IN DRIVE. DURING THE DAY, THE FAULT MEANS TEMPERATURE, AUDIO AND NAVIGATION CONTROLS CAN'T BE USED AND THE CONSTANT REAR CAMERA VIEW IN THE CENTER OF THE DASHBOARD IS DISTRACTING WHEN THE CAR IS IN FORWARD MOTION. AT NIGHT, THE FAULT IS DANGEROUS BECAUSE THE GLARE OF HEADLIGHTS FROM FOLLOWING CARS DOMINATES THE LARGE CENTER OF THE INTERNAL CONTROLS. SEVERAL ATTEMPTS BY THE DEALERSHIP (TO RESET, REBOOT, UPDATE SOFTWARE) HAVE NOT RESOLVED THE PROBLEM.