NHTSA Complaint #10864947 — 2015 VOLKSWAGEN PASSAT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10864947
Vehicle	2015 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES
Date of Incident	May 10, 2016
Date Filed	May 14, 2016
Mileage	4,164 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE BRAKING ON A HILL THE PASSAT MADE A CLUNKING SOUND AND A WRENCH SERVICE LIGHT ILLUMINATED. THE BRAKES BECOME SOFT AND DO NOT RESPOND AS QUICKLY AS BEFORE. IN ADDITION, WHEN REVERSING, THE BRAKE PEDAL WILL BECOME NON RESPONSIVE WHILE THE CALIPERS HOLD THE CAR IN PLACE. I AM UNABLE TO MOVE THE CAR UNTIL I PLACE IT BACK IN PARK AND TRY AGAIN.

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