NHTSA Complaint #11491877 — 2015 VOLKSWAGEN PASSAT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11491877
Vehicle	2015 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES
Date of Incident	October 10, 2022
Date Filed	November 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Power brakes are not functional on startup when cold -- brake pedal is very stiff and takes a lot of pedal pressure to stop the car from moving while exiting driveway. Generally, braking improves within a minute or two of driving, but sudden stops in this condition are difficult and unsafe. The dealer service department diagnosed a leaking check valve in the vacuum system and the brake booster needs to be replaced - safety-related components such as brake boosters should not be failing at such an age.

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